Eddie Z's Group Customer Feedback Form - Eddie Z's Blinds and Drapery

Custom window treatments - Eddie Z's makes it E-Z

Customer Feedback Form

Thank you for placing your window covering order with us. It is very important for us to learn directly from you, our customer, in order to serve you better in the future. Please take a moment to share your comments with us. Craig Duff, President.

Customer Name:		Customer Home Phone:
Customer Address:		Cell Phone:
City:		Work Phone:
State:		Zip code:
Customer Email:
Store location:		Date:

Please rank the following as "Excellent," "Good," "Fair," "Poor," or "Not applicable."
Impression of initial contact with scheduler of shop-at-home appointment (if applicable):
Product knowledge of sales staff:
Professionalism of sales staff:
Selection of Window Treatments:
Window Treatments ready / delivered on time:
Impression of the quality of your Window Treatments:
Impression of person who scheduled your installation appointment (if installed):
Professionalism of Installer (if installed):
Overall impression of Eddie Z's:

Did the installer show you how to operate your new Window treatments?		YES NO
Did your salesperson present to you draperies / top treatments?		YES NO
Are you interested in draperies / top treatments?		YES NO

How did you hear of Eddie Z’s?
What was your PRIMARY reason for purchasing from Eddie Z’s?
Service Selection Price Repeat Customer / Referral
Other

Comments: